Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

DAS28's avatar
DAS28
New member | Level 2
5 months ago

3 referrals for 3 different users show up as ineligible - why?

I along with 2 of my friends got a referral from my third friend's account. All of us are being shown as ineligible for referral. Can you please share the reason? Is it because we used the same WI...
Referrals
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey DAS28​, thanks for reaching out to us.

Did you all install the Dropbox desktop app on separate computers and sign in to your accounts on it, when you accepted the referral invitation?

If not, that would be a reason the referrals show as ineligible.

Let me know if that's not the case!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!