Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

DAS28's avatar
DAS28
New member | Level 2
5 months ago

3 referrals for 3 different users show up as ineligible - why?

I along with 2 of my friends got a referral from my third friend's account. All of us are being shown as ineligible for referral. Can you please share the reason? Is it because we used the same WI...
Referrals
DAS28's avatar
DAS28
New member | Level 2
5 months ago

But since we are all different users, isn't there a way to resolve it from your end? We are getting penalized by not doing anything wrong, just not being aware on how Dropbox works. We referred each other genuinely and still now facing issues.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey DAS28​ - I've just followed up via email to have a further look internally, so please have a glance at your inbox and we'll take it from there. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!