Forum Discussion

Elena111's avatar
Elena111
New member | Level 1
3 months ago
Solved

Backups are taking up space in my account but cannot be found anywhere

  My Dropbox shows that over 1GB of space is taken up by backups, but I can’t find any trace of them to delete. I’ve checked the web version, the Windows app, and the mobile app, but there’s no...
Dropbox Backup
Storage space
  • Hannah's avatar
    Hannah
    3 months ago

    Thanks for letting us know about this, Elena111.

    Can you please try the steps here, to see if they help at all?

    Let me know how it goes.

Elena111's avatar
Elena111
New member | Level 1
3 months ago

Thank you so much, this really helped. A backup was stored on external storage when I accidentally clicked to create a backup. It's a pity I couldn't find this wonderful link anywhere to view the current backups. Please add a button to navigate to the link dropbox.com/backup/all for the web version of the app; it would be very convenient.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hope you don’t mind if I jump in, Elena111. There’s actually a button for this on your Dropbox web account. 

    You can click on the button you see below on www.dropbox.com and then, select “Backup” from the drop-down menu:

    • Elena111's avatar
      Elena111
      New member | Level 1
      3 months ago

      Thank you very much, this button is really there, I feel stupid 😅

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