Forum Discussion

AndreaK88's avatar
AndreaK88
Explorer | Level 4
1 year ago

Can I purchase 1 more TB for my Plus account to reach 4TB?

Good morning,    I currently have a Dropbox Plus account. I've already included a 1TB add-on with this. Now it's starting to fill up as well, and I'd like to add an extra TB to a total of 4TB. I ...
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi @AndreaK88, and thanks for posting on our Community today. 

 

When saying that you’d need to select a Professional account for 3 users, are you referring to our Dropbox team plans perhaps? 

 

I’m asking because we also have a Professional plan indeed, which is designed for individual users, and gives by default 3TB of space (so, with your space add-on, you’d have 4TB in total).

 

Let me know if that helps.

  • AndreaK88's avatar
    AndreaK88
    Explorer | Level 4
    1 year ago

    Thank you for your quick response. I had indeed seen the "professional plan", but I did not know that my 1 TB add-on from my "Plus account" would then move with me. If so, that would be enough. Does the Professional plan also have the option to add another extra TB later?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      1 year ago
      AndreaK88 wrote:

      Does the Professional plan also have the option to add another extra TB later?

      The Professional plan includes 3TB of space, and you can purchase the same 1TB add-on to reach a maximum of 4TB.

  • tenorphoto's avatar
    tenorphoto
    Explorer | Level 4
    1 year ago

    Hi Nancy, can you clarify if you can only increase limits with a max of 1tb ? so Plus would have a ceiling of 3tb and Professional would have a ceiling of 4tb ?? or can you keep buying 1tb units so you could have a 10tb Professional account for example ?

    Thanks in advance 

    • bennybenny's avatar
      bennybenny
      Explorer | Level 3
      1 year ago

      also interested to read the answet

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey tenorphoto! The 1TB is a one-time add-on indeed, meaning you can only purchase it once for your Dropbox account and increase its space to 3TB (for Plus) and 4TB (for Professional).

      • tenorphoto's avatar
        tenorphoto
        Explorer | Level 4
        1 year ago
        Thanks Nancy - So is there a way that an individual can have more than 5tb ?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!