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perezdavid1990's avatar
perezdavid1990
New member | Level 2
3 years ago

Can't upload to someone else's Dropbox account as I'm out of storage

Hi guys,

I need help!

I am trying to share files in SOMEONE ELSE'S dropbox that has space, but it won't let me.  It says I don't have enough storage.

This doesn't make sense, help!

Error Messages
Share
Storage space
upload

1 Reply

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there perezdavid1990 - sorry to hear you're having issues with this.

     

    It sounds like you're using a  shared folder which takes up space on all of the members of the share. 

     

    If that's the case, you can ask your collaborator to open up a file request for you from their end. In that way, you'll be able to upload back to their account without affecting your own account's storage. 

     

    I hope this helps and please keep me posted!

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