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sarroyo1's avatar
sarroyo1
New member | Level 1
9 months ago

Dropbox downloads all files despite online-only settings

We use Dropbox in our company and despite default settings being set to online only, I've noticed that Dropbox will sill download all files as offline. This has happened to a few users lately. The st...
desktop
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi sarroyo1, thanks for bringing this to our attention.

Just for clarification, are you referring to the default settings for new files added to your account, in the Dropbox desktop application on this preferences page?

Have you tried right-clicking the Dropbox folder in order to mark the entire folder are online-only?

This will help me to assist further!

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