Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
sarroyo1
9 months agoNew member | Level 1
Dropbox downloads all files despite online-only settings
We use Dropbox in our company and despite default settings being set to online only, I've noticed that Dropbox will sill download all files as offline. This has happened to a few users lately. The st...
rmacauley
5 months agoExplorer | Level 4
I am having the same problem. message lower right side computer: Cant sync, hard drive full. two days ago, had 9,000 files to download, today 4970. screenshot not working. can't access files from google, have to go to dropbox.com
Nancy
Dropbox Community Moderator
5 months agoHey rmacauley. Do you mean that you tried pasting your screenshot(s) here on the forum and you’re getting an error message?
Is your Dropbox app still in the process of syncing your files locally, or has it stopped since you posted this?
Finally, do you have any third-party apps accessing the files in your local Dropbox folder?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!