Forum Discussion

cb57's avatar
cb57
Explorer | Level 3
3 years ago

Dropbox files all dumped into my new computer and are taking up all my memory

I synced my Dropbox files to my new computer and it dumped all the files into my computer. I realized it because my memory showed almost nothing left. I went back into each file and made them online ...
desktop
Storage space
sync
cb57's avatar
cb57
Explorer | Level 3
3 years ago
I would love to but my computer won’t work as its memory is full. I have 8gb ram and 256 memory.
cb57's avatar
cb57
Explorer | Level 3
3 years ago
I have an HP laptop 15t 15.6inch screen. Intel core i5, 64 bit
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey cb57, I understand your hard drive space is full, but can you let us know more about how Dropbox is stopping your computer from working altogether?

     

    Also, do you see a small Dropbox icon at the bottom right of your screen, by the clock?

     

    Can you hover over this icon and let us know what you see?

    • cb57's avatar
      cb57
      Explorer | Level 3
      3 years ago
      When I saw that the files were still in my memory I uninstalled the app thinking that would get rid of the files on my computer. That didn’t work. So I don’t have the icon on my computer.
      • cb57's avatar
        cb57
        Explorer | Level 3
        3 years ago
        My computer is completely full of memory so I can’t get get on online calls. The computer is still working; I can get into my system but can’t do anything else on it.

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