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Dropbox folder size is wrong
In windows 10, dropbox app is up to date.
All below size was checked in windows explorer (right click -> properties : size)
Dropbox root folder size : 11.7 gb
subfolder 1 size : 11.7 gb
size of all files in one of sub-sub-subfolder : 80.5 gb
subfolder 2 size : 20.3 gb
Can you please explain how comes ? Dropbox root folder size should be around 105 gb totally. Why 11.7 gb?
Sorry for that jeedee23 - from what I understand your issue here is that the syncing takes more time than expected after re-linking a specific device to your account, right?
As for the last part of your inquiry about a "Snapshot" of your data - this is not possible at the moment - there might be some 3rd party apps or services that are designed to do that but this would be out of my scope of expertise.
Note that if you already had the files located in your device, you could go with the "Advanced" options when re-linking this particular device and point it to your already existing Dropbox Folder so as to avoid re-syncing all of your data.
Finally, if you still have questions about this or think it should be investigated, let me know and I'll reach out to you via email to have a more in depth look into it with all of our tools available.
Thanks!
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- Walter
Dropbox Community Moderator
Sorry to hear about this Frustrated10101 - could you share a screenshot of your problem so I can have a better visual of what's wrong so as to send you the most appropriate information?
Thanks in advance for your reply and happy Monday!
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