Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
kalebseaton
3 years agoHelpful | Level 5
Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other use...
Hannah
Dropbox Community Moderator
2 years agoThanks for your reply, rls3800!
Phone support is currently only available to our Business users, but let's see how we can sort this out from here.
So, indeed, any files that were previously added to your account, and were available offline, wouldn't have been affected by the setting that makes new files online-only.
If you want to make all your Dropbox files online-only, to stop them from taking up space on your hard drive, you'll need to locate the folder named "Dropbox" in your File Explorer, right-click on it and choose "make online-only".
Once you do that, the app will start clearing up your hard drive space, without any additional actions from you.
That means that you don't have to manually delete anything; deleting the files will actually delete them from your account.
You'll just need to let them app do its work and keep an eye on the sync status (the message you see when you hover over the Dropbox icon in your system tray).
Once it shows "up to date", it should have cleared up your hard drive space.
I hope this helps!
rls3800
2 years agoExplorer | Level 3
Hannah, I think this helps a lot. I found the icon and clicked right then checked the "make online only." I didn't see an symbol or check marks anywhere that indicated it was taking effect, should I? Assuming this works what do I do with the other Dropbox folders I seemed to have accumulated, through my own ignorance over the years, can those be deleted? Thanks again.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!