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Forum Discussion

kalebseaton's avatar
kalebseaton
Helpful | Level 5
3 years ago

Dropbox is taking up all of the space on my harddrive

Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other use...
desktop
Error Messages
Mac
Storage space
sync
for-Or's avatar
for-Or
New member | Level 2
8 months ago

they will share screen with you but you'll have to communicate through a different chat window and thats a real mess. and when the'll ask you to attach a screenshot you're chat is going to crash and they'll disconnect the screen share and your only option is to start a new chat with a different rep... 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi for-Or - thanks for taking the time to share your experience with us and sorry to hear about the issues you had with the chat option too.

I was able to locate your active support ticket in our system and passed your comments on to the agent who's handling your case. I can see that they replied to you there a little while ago, so please have a look at your inbox for their message in order to continue troubleshooting. 

Let me know if you'd like to ask or add anything else in the meantime. 

About Storage Space

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