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jendavisfromca's avatar
jendavisfromca
Helpful | Level 5
2 years ago
Solved

Dropbox online-only consuming hard drive space on Windows

I set my Dropbox and folders to online only but it is still taking up the majority of my hard drive.  The files are (also?) located on my c drive: C:\Users\JaneDoe\Dropbox.  If I delete a folder from the C drive it deletes it everywhere. I'm not sure how to fix this as I have never had this problem before.

 

 

desktop
Storage space
windows
  • Jay's avatar
    Jay
    2 years ago

    Hi jendavisfromca, thanks for bringing this to our attention.

     

    Could you check to see if there is a Dropbox cache folder which you can delete?

     

    Also, could you let me know more about what you mean when deleting a folder deletes it everywhere?

     

    This will help me to assist further!

3 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jendavisfromca, thanks for bringing this to our attention.

     

    Could you check to see if there is a Dropbox cache folder which you can delete?

     

    Also, could you let me know more about what you mean when deleting a folder deletes it everywhere?

     

    This will help me to assist further!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi jendavisfromca , I am so glad to see your issue has been resolved. Thanks so much for coming back to the Community to let us know it worked for you (it's people like you who keep our Community spirit going 🙌).

    By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. If you're open to sharing, I’d love to hear how you use Dropbox daily and what features you rely on.

    You never know, we might even be able to share tips to boost your productivity 💪. 

    Looking forward to hearing from you,

    T 😺 (Dropbox Community Manager)

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