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PKiefer's avatar
PKiefer
Explorer | Level 3
20 days ago

Dropbox referrals show as 'ineligible' when referring two people on different networks

Hi

I have referred two people to dropbox. One family member and one friend. One signed up in another country and another in a different household and different LAN. But their status show "ineligible" even after doing everything correct. Can this please be rectified to enable me to get the bonus storage for both people?  Everything was done according to the rules. 

Referrals

2 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    20 days ago

    Hi PKiefer, thanks for contacting us!

    In order to look into this further, I've sent you an email.

    Please could you reply to it when you get a chance?

    In the meantime, if there's anything else we can assist with, feel free to reply back here.

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