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Caprice's avatar
Caprice
Helpful | Level 6
4 years ago
Solved

Dropbox says I'm over my limit yet my calculations show I'm well within my limit!

Dropbox says I'm over my limit yet my calculations show I'm well within my limit!    When I highlight and view the property details, it shows I have 11BG of space used yet DB says I'm using 44GB wh...
Quota
Storage space
  • Megan's avatar
    Megan
    4 years ago

    Hi Caprice, sorry to jump in here!

     

    Any shared folders (that were created by you, or someone else) count against your account's storage. 

     

    Yes, it would help with your storage if you remove yourself from any unwanted shared folders. You can find the steps here.

     

    Let me know if you need anything else. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Caprice, sorry to jump in here!

 

Any shared folders (that were created by you, or someone else) count against your account's storage. 

 

Yes, it would help with your storage if you remove yourself from any unwanted shared folders. You can find the steps here.

 

Let me know if you need anything else. 

Caprice's avatar
Caprice
Helpful | Level 6
4 years ago

Thanks Megan.

 

 

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