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cgncgn123's avatar
cgncgn123
New member | Level 2
2 years ago
Solved

wrong storage calculation

according to dropbox, I am using 2,6GB of storage. In reality I am just using less than 500mb. How can this be?

  • Hi cgncgn123, thanks for bringing this to our attention.

     

    Most likely you have a backup on your account, could you check this page to see if there is any there?

     

    Keep me posted!

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi cgncgn123, thanks for bringing this to our attention.

     

    Most likely you have a backup on your account, could you check this page to see if there is any there?

     

    Keep me posted!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries, enjoy your week!

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