Forum Discussion

ATapio's avatar
ATapio
New member | Level 2
4 years ago

dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/

Hello, I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕 Thank you ...
Error Messages
Storage space
FixMyRun's avatar
FixMyRun
Explorer | Level 3
4 years ago
My HD has >1.8TB of space available
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey FixMyRun, sorry to jump in, but can you clarify if you're noticing this behavior with the latest stable version of our desktop app?

 

If you do, can you also check if this is happening with other devices too? Apart from the camera you mentioned that is. 

  • FixMyRun's avatar
    FixMyRun
    Explorer | Level 3
    4 years ago
    It happens regardless of the device.

    The only solution is to log out then log in again.

    Often that means double checking what has been already downloaded from the devices so I don’t get duplicates which is a pain but at the moment all is working fine, I now tend to wipe the devices I’m importing from on a regular basis.

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