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ATapio's avatar
ATapio
New member | Level 2
4 years ago

Dropbox says "not enough space" even though I have only 1 file in my account.

Hello,

I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕

Thank you for your assistance!

Regards,

Andi

Error Messages
Storage space

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    FixMyRun wrote:

    Why, when I have acres of storage space am I told I don't have enough left?

    Are you sure the message is referring to the amount of space available in your Dropbox account, and not the amount of available hard drive space? Remember that the Dropbox folder on your computer is a regular folder like any other and it takes up space on your drive. If your drive is full you won't be able to import files from your camera to the Dropbox folder.

  • FixMyRun's avatar
    FixMyRun
    Explorer | Level 3
    4 years ago

    I have only used 3% of 16.9G of space but I am constantly told I don't have space to import and upload my files despite them only being megabytes in size.

    I need to be able to plug a camera in and have the files automatically pulled from the camera onto my HD.

    This message prevents this from happening and is a real pest.

    Why, when I have acres of storage space am I told I don't have enough left?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey ATapio, sorry to hear about this.

    Could you please clarify where exactly are you seeing this message or send us a screenshot so that we can have a visual too? Is it on the desktop app perhaps or our website?

    Thanks a bunch, Andi. 

About Storage Space

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