Forum Discussion

mmakabeh's avatar
mmakabeh
Explorer | Level 3
3 years ago

Dropbox storage size changed somehow?

I had 4.5 Gig space since the beginning since i brought several people to Dropbox(2.5 Gig). That was my bonus. Now I get a message that my Dropbox is only 2 Gig's and I have 4.5 Gig used.  Please a...
Quota
Storage space
mmakabeh's avatar
mmakabeh
Explorer | Level 3
3 years ago

I was losing my storage and I had 4.5 Gig. 

I could not update my file's and suddenly I was using 4.5 Gig of my 2.0 gig space. 

I added the extra storage for 2 Tetra out of lack of choice or respond form Dropbox.. But I originally had 4.5 gig due to the fact that i introduced several people and they added dropbox.  So i had 2.0 Gig of standard free plus 2.5 Gig for bonus for bringing new clients. 

I don't have access to the notes because all have changed. 

mmakabeh's avatar
mmakabeh
Explorer | Level 3
3 years ago

If this information is not clear. Please ask me again to clarify. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Do you happen to have another Dropbox account, associated with a different email address of your perhaps mmakabeh?

     

    Also, have you managed to grab a screenshot of your plan tab for us?

    • mmakabeh's avatar
      mmakabeh
      Explorer | Level 3
      3 years ago

      No not at this time - no other account .

      As I was stressed and lost some of my updates in teh last few days last week. I ended up signing up for am upgrade. 

      If you could access my account your will see that i had approx. 4.5 Gigs and the system says I only had 2.0 Gigs of space.. How could that be possible since i had twice as much data in 2.0 storage space??

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