Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago
Solved

Dropbox uses a ton of hard drive space despite most files being online only

So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
desktop
Mac
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Is it possible that the hidden Dropbox cache folder is taking up space on your machine?

     

    Try deleting the folder using these steps to see if this helps.

John1957's avatar
John1957
Explorer | Level 3
2 years ago

I have the same issue.  Everything is set to online only, but the more I move to dropbox, the less space I have on my C drive.  What is the answer to this issue or do I just move over to Microsoft OneDrive?

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey John1957, thanks for bringing this to our attention.

 

Is the Dropbox application running on your computer?

 

If so, what's the sync status and version, as seen when you hover over the Dropbox icon in your system tray?

 

Can you also check that the Dropbox system extension setting is enabled on this page?

  • John1957's avatar
    John1957
    Explorer | Level 3
    2 years ago

    Hi Hanna, thanks for the reply.  and who is @onlyme989?

     

    Dropbox 189.4.8427

    Up to date.

     

    I've been using Dropbox for years and have to be very careful as I have gigs and gigs of photographs.  I'd like to put everything in Dropbox buy I'm wary it'll crash my C drive space.

     

    • John1957's avatar
      John1957
      Explorer | Level 3
      2 years ago

      I fixed my username 😁

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks, John1957!

         

        Can you also check that setting that I mentioned in my previous reply?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!