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Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago
Solved

Dropbox uses a ton of hard drive space despite most files being online only

So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
desktop
Mac
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Is it possible that the hidden Dropbox cache folder is taking up space on your machine?

     

    Try deleting the folder using these steps to see if this helps.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to see that you're having this issue, Unknown abstracts.

 

What is your computer's OS and version?

 

Also, what's the version of the Dropbox app and the sync status at the moment?

 

You can see this info by hovering over your Dropbox icon.

Unknown abstracts's avatar
Unknown abstracts
Explorer | Level 4
2 years ago

Hi Hannah,

Thanks for replying. My computer OS is macOS ventura 13.5.2. The dropbox syncing is up to date.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, Unknown abstracts.

     

    And the Dropbox version?

     

    Also, is the "online-only files on Mac" setting enabled here?

    • Unknown abstracts's avatar
      Unknown abstracts
      Explorer | Level 4
      2 years ago

      The dropbox version is v211.4.6008. and Online-only is enabled.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi from me too, Unknown abstracts! Just to clarify, did you set your entire Dropbox folder as online-only? 

         

        Can you right-click on the Dropbox folder now, go to “Get info” and send me a screenshot of the next window you’ll get?

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