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Forum Discussion

Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago
Solved

Dropbox uses a ton of hard drive space despite most files being online only

So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
desktop
Mac
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Is it possible that the hidden Dropbox cache folder is taking up space on your machine?

     

    Try deleting the folder using these steps to see if this helps.

Unknown abstracts's avatar
Unknown abstracts
Explorer | Level 4
2 years ago

Hi Hannah,

Thanks for replying. My computer OS is macOS ventura 13.5.2. The dropbox syncing is up to date.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, Unknown abstracts.

 

And the Dropbox version?

 

Also, is the "online-only files on Mac" setting enabled here?

  • Unknown abstracts's avatar
    Unknown abstracts
    Explorer | Level 4
    2 years ago

    The dropbox version is v211.4.6008. and Online-only is enabled.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi from me too, Unknown abstracts! Just to clarify, did you set your entire Dropbox folder as online-only? 

     

    Can you right-click on the Dropbox folder now, go to “Get info” and send me a screenshot of the next window you’ll get?

  • Unknown abstracts's avatar
    Unknown abstracts
    Explorer | Level 4
    2 years ago

    Hi Nancy,

    Thank you for following up 

    Please find those screenshots below

     

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Unknown abstracts, could you attach a screenshot showing the files and folders in your Dropbox folders with the sync icons visible?

  • Izzy1957's avatar
    Izzy1957
    New member | Level 2
    2 years ago

    This is an old thread.  The issue has been resolved.  Thanks!

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