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Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago
Solved

Dropbox uses a ton of hard drive space despite most files being online only

So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
desktop
Mac
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Is it possible that the hidden Dropbox cache folder is taking up space on your machine?

     

    Try deleting the folder using these steps to see if this helps.

hunterandsarah's avatar
hunterandsarah
New member | Level 2
7 months ago

This was a known workaround for a long time. But since the big Dropbox update earlier this week, the hidden cache file is no longer visible in the Dropbox folder. We used to have to delete the cache file almost daily when doing lots of culling and editing of files within Dropbox. Now my mac is basically out of storage, but I can't just delete the cache folder, because I can't find it. Help!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey hunterandsarah! If the update you’re referring to is the Dropbox for File Provider one, then it’s expected behavior indeed that the cache folder will no longer be visible on the desktop app, even if you choose the option to see hidden files on your computer.

Is it OK, if we log a ticket for you though? This way, our team can double check if there’s a possible workaround you can try in this case.

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