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Forum Discussion

EHrl-789's avatar
EHrl-789
Explorer | Level 4
2 years ago

Dropbox wrongly says my Basic account is over the quota limit.

My Basic Account DID exceed the 2GB limit. I promptly reduced contents to 477 MB. There are NO BACKUPS taking up space. I am STILL getting reminders that my Account is full. I have screenshots ...
Dropbox Basic
Error Messages
Storage space
KOIN's avatar
KOIN
New member | Level 2
2 years ago

Hi Megan, thnx for your swift reaction.  Please see both pintscreens below :

 

KOIN's avatar
KOIN
New member | Level 2
2 years ago

And you were right about the back up tab.

It showed a 1.3 GB amount of files (which I have never enabled... but anyway)

I have deleted those now. 

Hopefully we can move on from here safely.   

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