Forum Discussion

bxdrp's avatar
bxdrp
New member | Level 2
2 years ago

Earned and paid for storage space gone

Many years ago I've earned about 8GB of free storage space by inviting friends. Two years ago I've upgraded my account from Basic to Family, and now I've downgraded it to Basic again.   By downgrad...
FAQ
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi bxdrp, thanks for bringing this to our attention.

 

You can confirm your current quota level from this page on your account, please let me know if is still 2 GB with a screenshot.

 

According to your payments page, when was the exact date you upgraded to a Dropbox Family plan?

 

Keep me posted!

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