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Forum Discussion

you-mortgage's avatar
you-mortgage
New member | Level 2
3 years ago

Family plan member space appears to be full

I'm a member of the family package. I keep receiving messages saying my Dropbox storage is almost full and need to upgrade. But our package has plenty spaces.
Dropbox Family
Quota
Storage space
Liz63's avatar
Liz63
Explorer | Level 3
3 years ago

Rich I can see all the family members in the group.   Is it just a simple 'add a new person to the Family Plan'?  Or are there other settings they need to check off? 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Liz63 wrote:

Is it just a simple 'add a new person to the Family Plan'?  Or are there other settings they need to check off? 

They enter your email address and click Send Invite. That's it.

 

 

I can see all the family members in the group.

Can you provide a screenshot of that page? Please mask any names or personal information. Also, please provide a screenshot of your Plan page.

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