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Forum Discussion
GregP1
10 months agoExplorer | Level 3
Finding it impossible to earn space from successful referrals
Dear Dropbox, The last few times that I have referred a friend to Dropbox by directly emailing the link that I originally obtained from Dropbox, they have installed the app and acknowledged their em...
Walter
Dropbox Community Moderator
10 months agoHey GregP1 - sorry to hear you're having issues with this.
Did you take a look at your referrals page to see if you can find them listed there?
Also note that you can only earn up to 16 GB through referrals.
In any case, let me know what you find and we'll take it from there, Greg.
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