Forum Discussion

GregP1's avatar
GregP1
Explorer | Level 3
10 months ago

Finding it impossible to earn space from successful referrals

Dear Dropbox, The last few times that I have referred a friend to Dropbox by directly emailing the link that I originally obtained from Dropbox, they have installed the app and acknowledged their em...
Dropbox Basic
Referrals
Storage space
GregP1's avatar
GregP1
Explorer | Level 3
10 months ago

Hi Walter.

Thank you for getting back to me. Yes - I did check my referrals page. My early referrals are there, but not the recent one. I'm only up to a total of 6.25Gb. I talked my latest referral through the installation and verification on the phone, but still nothing appeared...

All the best,    Greg 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

I see, thanks for checking that for me, Greg. Would it be OK if I reached out via email to have a further look internally? 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hey GregP1, I just reached out to you, so we'll look further into this over email.

      Thanks!

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