Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

JDWJR9's avatar
JDWJR9
New member | Level 2
3 years ago

How long does a referral last?

When you earn storage space from referring a friend, how long do you have the increase storage capacity before it is reduced back down to the "basic" free storage of 2GB?

3 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    JDWJR9 wrote:

    When you earn storage space from referring a friend, how long do you have the increase storage capacity before it is reduced back down to the "basic" free storage of 2GB?


    Space earned through referrals does not expire.

  • JDWJR9's avatar
    JDWJR9
    New member | Level 2
    3 years ago

    If earned increased storage space does not expire, then I should have significantly more than the standard 2GB, as I once had at least 8 or 10 Gb.  So do you know who I can contact to see what I must do to get that earned storage reapplied to my dropbox account?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey JDWJR9, sorry to jump in here, but could you take a look at your account's plan tab and let us know what it reports in regards to your quota?

     

    Do you see your referrals listed there?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!