Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Zed
Dropbox Staff
9 years agoHow to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all your current space and all the space you've earned.
To begin earning more free space, you can visit the Dropbox Get more space page here.
From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB !
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Finally, can check the space you've earned by going to this page and you'll have a detailed list of all the actions you've taken and how much free space you've earned!
If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitter and our team will be happy to note your feedback and assist you!
Have a great day all!
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
58 Replies
Replies have been turned off for this discussion
- Sanchez9 years ago
Dropbox Community Moderator
Hey madx37,Please clarify what type of Dropbox subscriptions you are referring to (basic 2GB, Plus 1TB).Business Standard plans have 2TB, Business Advanced unlimited space.If you have basic or Plus accounts, they have different email addresses, so you can use Mark’s suggestions to earn more space, if you haven’t already reached your limit. Here’s more info https://help.dropbox.com/space/earn-space-referring-friendsThanks! - pcmdnh9 years agoNew member | Level 2Where can I see when and which space expires? I knoiw how to view https://www.dropbox.com/account/personal but it does not show expire just earned
- Zed9 years ago
Dropbox Staff
Hey pcmdnh,
You can check your quota, including the status of and space earned from promotions and referrals, by logging into the following page and clicking 'View all space earned'.
You can also reach out to our support team for further clarifications regarding when your promotional space expires and they'll be happy to help!
Thanks!
- Shainal9 years agoNew member | Level 2
Hi,
Is there away to configure dropbox folders such that the content is no longer stored on my local drive but only in the dropbox cloud?
thanks,
Shainal
- Zed9 years ago
Dropbox Staff
Hello Shainal,
You can selectively sync the content in your hard drive and then once you mark the folders you don;t want to sync back to the web, you can safely delete them from your PC.
Alternatively you can uninstall the Dropbox app and use the web upload feature to manually upload your files via the web.
Thanks!
- Greg S.189 years agoHelpful | Level 5
- Rich9 years ago
Super User II
Greg S.18 wrote:
How much Dropbox space am I using?
You can see that information on your Account page.
- Greg S.189 years agoHelpful | Level 5
If my account was available I would not need this support help. Please do not reply as this is wasting your time.
- bbarkanov9 years agoNew member | Level 2Hello, Two friends that I referred have installed dropbox and started using it. But it still says " Waiting for Install" in Space earned. How do I get credit for the referral? Thank you!
- Rich9 years ago
Super User II
Have they installed it on a computer? Mobile devices (phones/tablets, etc.) do not count.
If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.
About Storage Space
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
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