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Eric M's avatar
Eric M
New member | Level 2
4 months ago

I lost all space from referrals after getting removed from a Dropbox team

Dropbox Plan (Basic) Device (Mac Studio, MacBook Pro) Operating System/Browser (if using the web) (macOS Ventura) Dropbox App Version (if using the app) (231.4.5770) Question or Issue My ac...
Referrals
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey Eric M, thanks for reaching out to the Dropbox Community.

Can you please give us a bit more info as to how you were removed from the Dropbox team?

Did the admin remove you and delete your account during that process or did they just convert your account back to an individual one? 

If they simply converted your account, your referral space wouldn't have been lost; you'd just lose access to all team files and folders.

However, if your account was deleted during the offboarding process and you were prompted to create a new one when you tried to sign back in, then I'm afraid the referral space would also be lost along with that account.

Let me know what happened in your case and we'll go from there.

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