I lost all space from referrals after getting removed from a Dropbox team

Hi Hannah​,

"I reached back out to the user who had removed me from the Team. This is what they said.So on August 22nd, I did the following steps that were provided from a DropBox expert : 

To convert a team member’s account to an individual account:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click the Members tab.
4. Click the gear icon next to the name of the person you want to remove.
5. Select Delete member.
6. Click Convert to individual Dropbox Basic account instead.
7. Click Convert account.

I currently only see the folder that was created by us for the EM project. I do not see any other folders. 

I really did convert the folder. Cause i read the instructions twice... since they still ask to select DELETE...but then select the convert option - which I did!"

So it does sound like it was deleted during the onboarding process. I think I remember needing to create a new account as well.