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TimEco's avatar
TimEco
New member | Level 1
10 months ago
Solved

I lost my earned referral space. What can I do?

I had about 20gb storage I had achieved from referrals, all from way back in the early days of Dropbox. I now only have the original 2gb from when I signed up many years ago. What happened to all the...
Referrals
Storage space
  • Mark's avatar
    Mark
    9 months ago

    Does it say anything on that date about connecting new devices etc.?

    If it only goes back to then that means the account was almost certainly set up on that date. So, you are using a different one to the one with spaces. 

maher1982's avatar
maher1982
Icon for Super User rankSuper User
9 months ago

Hi  Tim,

Have you been inactive on your Dropbox account for more than a year?

I recommend checking your referral page to see if your past referrals are still counted

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