Forum Discussion

recepce Kocanda's avatar
recepce Kocanda
New member | Level 2
2 years ago

I removed all my files, but I'm still using 30 GB on my 2.25 GB of quota, why?

Hi colleagues,

 

I have problem with storage capacity. I already moved all documents from my dropbox, but the system always indicates full storage 30gb of 2,25gb. 

 

How can I solve this problem? Should I reinstall dropbox from my computer or are there any other possibillities to solve that?

 

Thank you for all up-coming ideas.

FAQ
Quota
Storage space

2 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi recepce Kocanda, thanks for contacting us!

     

    You can check the quota usage on your account from this page, which will be able to see where your quota is being used.

     

    Let me know what you see there!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!