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Forum Discussion

MikeMcGVO's avatar
MikeMcGVO
Explorer | Level 4
3 years ago

Incorrect out of space error message about available space when I try to add content to my account.

I've recently started getting a "You're out of storage.  To copy this content you need more storage space." message when I try to save files from a browser (either Chrome or FF) directly to my Dropbo...
Quota
Shared Folders
Storage space
swag's avatar
swag
Explorer | Level 3
3 years ago

I wish you trusted me here by now, but I'll turn my head and cough again here...

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi swag, first of all thanks for all the patience you've shown, and keep in mind that what we want to do on our end, is help you get to the bottom of this. 

 

Therefore, I think it's a good idea that we switch to email in order for us to gather some additional info, and have some more visibility to this, in order to investigate. 

 

Would that be okay? 

  • swag's avatar
    swag
    Explorer | Level 3
    3 years ago
    Yes, that works. Happy to help. Please feel free to follow up over email.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I just sent you an email, I'll see you there swag! 

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