Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

idontknowhatimdoing's avatar
idontknowhatimdoing
Helpful | Level 6
3 years ago

Increase of 200GB internal storage space and AirDrop transfers intermittent

Hello,    Since the most recent Dropbox update, I've noticed that roughly 200GB's worth of storage has miraculously become available on my MacBook's internal SSD. This space wasn't available prior ...
desktop
Dropbox Backup
Dropbox Plus
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi idontknowhatimdoing, thanks for bringing this to our attention.

 

Regarding the AirDrop issue, are you referring to this behavior?

 

Is it possible that some files have moved to an online-only status? Have you recently upgraded to the latest version of Mac OS, and the Dropbox desktop application?

 

This will help me to assist further!

  • idontknowhatimdoing's avatar
    idontknowhatimdoing
    Helpful | Level 6
    3 years ago
    Hey Jay,

    Yes, that is exactly the issue I’m experiencing with AirDrop.

    In regards to the storage issue, I’m not entirely sure if certain files/directories have been set to online-only. I certainly don’t remember purposely enabling this feature when updating to the latest version of Dropbox.

    I’m using the latest version of MacOS Ventura on an M1 Pro MacBook Pro and have the latest version of Dropbox Desktop installed.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      It's likely that some files have moved to online-only status, or space was just freed up since the upgrade to the newer version of the Dropbox desktop application for Mac OS.

      • idontknowhatimdoing's avatar
        idontknowhatimdoing
        Helpful | Level 6
        3 years ago
        Is there a way to prevent files/folders being online-only? Doesn’t seem like a hugely helpful feature for my workflow

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!