Forum Discussion

Paisanoglen's avatar
Paisanoglen
New member | Level 2
2 years ago

Lost 6.25GB (of 15GB) from my quota when compared to yesterday's total

I have been a BASIC Dropbox user for years (Maybe 10?). I had accumulated 15GB via new users I had recommended as well as other bonus storage - all in addition to the initial 2GB and more. Yesterday ...
Dropbox Basic
Referrals
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
Vesper wrote:

I have the same issue, I had 12.8 gig from referrals now it shows 6.8

As mentioned above, referral space is permanent and does not get removed. There are other types of bonus space that are time limited, however. Check your Referrals page. It will show not only the amount of referral space you've earned, but all other space including any that has expired.

Paisanoglen's avatar
Paisanoglen
New member | Level 2
8 months ago

Thanks for the heads up, Rich. I'll double check and compare what referrals and storage space I should have. ... This "referrals" page I don't think I was aware of when I made my comment six months ago. 

I'll send an update once I do the comparison. 👍🏼 😊

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!