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Forum Discussion

SeraphDB's avatar
SeraphDB
Helpful | Level 5
3 years ago
Solved

Lost earned space

Having used Dropbox over the years, I had up until a week or so ago around 11gb. Suddenly its all gone and I am at 2gb. I do not have backup activated, this is just simple storage of files. Please ...
Error Messages
Storage space
  • Jay's avatar
    Jay
    3 years ago

    When you get a chance when you're at home, please could you forward the screenshot, since any referral quota will automatically appear on that page.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

When you get a chance when you're at home, please could you forward the screenshot, since any referral quota will automatically appear on that page.

Sue-PSC's avatar
Sue-PSC
Explorer | Level 4
3 years ago

Why can I not see the solution to this issue? We also have this situation with our account.

  • SeraphDB's avatar
    SeraphDB
    Helpful | Level 5
    3 years ago

    There was no solution, it just fixed itself. I wish I could be more help but it appeared to be some strange glitch that resolved itself.

  • Sue-PSC's avatar
    Sue-PSC
    Explorer | Level 4
    3 years ago

    Thanks! Hoping Jay sees my recent post. I too checked my referrals page and should have twice the storage I do. It's so frustrating!

About Storage Space

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