Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

Luca Caputo's avatar
Luca Caputo
New member | Level 2
3 years ago

MAIL: Eligibility confirmed: Luca, if you don't act now, you will lose access to your files!

Hi, I received a strange email but I don't trust it and would like to know if dropbox really sent it to me.
the address I received it from is: no-reply@em-s.dropbox.com 

The body of the email is this:

 

"Notice: synchronization of your files will be stopped soon, , Luca.
We offer you access to up to 3 TB (3,000 GB) of space.

You have limited space on Dropbox. If you try to add even one file, the account synchronization may be interrupted and you will not be able to access the files when you need them."

 

Is it really dropbox or just a scammer?

2 Replies

  • JoanM's avatar
    JoanM
    New member | Level 2
    3 years ago

    I'd say it's a scam. I got an email today with the same heading - didn't open it. Now that I have read the contents of the email they sent you, it definitely sounds scammy.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!