Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Solved
Message that I am using my full 10 GB, yet my dropbox is empty?
Hi,
All of a sudden, my free Dropbox, with 10 GB earned, won't sync anymore, telling me I need to upgrade, because I am using all my 10 GB.
However, my box is empty!
How is this possible, and how can I get my free box to sync again, please?
Thanks,
Annie
Hi,
This is AnnieB2 had to create a new name when trying to log in, it nagged that Annieb1 was already taken??
Of course, I created it yesterday. Not sure why I can not simply log in...
Anyhow, thanks for your reaction, Walter!
This is the message that occurs:
"Check immediately: your Dropbox is full and no longer syncing. Upgrade to get up to 3 TB (3000 GB) of storage"Below my plan page:
This is my homepage:
AHA, the backup page contains 10 GB!!
I have no idea how that backup came there, I normally do not take a backup to Dropbox.
I will remove that backup, and I assume all will start working just fine.
Thanks for pointing that out, I appreciate your help!
Annie
2 Replies
- Walter
Dropbox Staff
Hi,
This is AnnieB2 had to create a new name when trying to log in, it nagged that Annieb1 was already taken??
Of course, I created it yesterday. Not sure why I can not simply log in...
Anyhow, thanks for your reaction, Walter!
This is the message that occurs:
"Check immediately: your Dropbox is full and no longer syncing. Upgrade to get up to 3 TB (3000 GB) of storage"Below my plan page:
This is my homepage:
AHA, the backup page contains 10 GB!!
I have no idea how that backup came there, I normally do not take a backup to Dropbox.
I will remove that backup, and I assume all will start working just fine.
Thanks for pointing that out, I appreciate your help!
Annie
