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My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned out all deleted items, but it makes no difference. I have been unable to contact any sort of support through the website, so am hoping someone might know how to fix this. Thanks.
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Still the same problem.
Hi All,
My Dropbox account was low on free space (1.83GB used out of 2GB).
I deleted all files through dropbox.com
The "All Files" menu is now not showing any file at all.
Still the used quota reported in the account section shows 1.83GB used and dropbox always proposes to do an upgrade to Pro.
Am I missing something ?
Thanks
- Rich
Super User II
Solenoide477 wrote:
Still the used quota reported in the account section shows 1.83GB used and dropbox always proposes to do an upgrade to Pro.
Wait a few hours and check your usage again. Also check your Backups page.
Wow.
The backup page was indeed holding 2 backup files totaling 1.8GB.
A bit puzzling that no link to this backup page exists on the dropbox.com main screen.
Thanks a lot!
Apparently it suddenly works again. Very peculiar!
Hi, what do you meam with "plan page"?
- Hi DB users, I'm new here. I have an issue with the above message. As far as I am aware, my DB is empty and I keep getting that message. Is this a way of getting you to upgrade or is there some way I can resolve this issue without upgrading on a subscription.
Looking forward to some advice.
Cheers Hi, I deleted all the files, but the storage space is still full, I also deleted the files in the recycle bin, how can I free it up? Thanks
