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Forum Discussion

nickwall's avatar
nickwall
New member | Level 2
2 years ago
Solved

My extra storage from referrals is gone

Can you help me with this account which has lost it's referrals?  
Quota
Referrals
Storage space
  • nickwall's avatar
    nickwall
    2 years ago

    Hi this is strange. Up until 10 minutes ago it said I needed to buy storage and it was 270% or similar. I removed files down to below 2GB and now it says Im now down below the allowance again! Whether it took moving them to clear an eroor, I have no idea

     

nickwall's avatar
nickwall
New member | Level 2
2 years ago

Backups are 0KB

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    nickwall 

     

    What indicator do you have that space has been removed? According to your screenshots, you've earned 12.38GB of space (presumably 12GB from referrals) and your account is showing 14.38GB of quota (2GB for the Basic account + 12.38GB bonus space).

    • nickwall's avatar
      nickwall
      New member | Level 2
      2 years ago

      Hi this is strange. Up until 10 minutes ago it said I needed to buy storage and it was 270% or similar. I removed files down to below 2GB and now it says Im now down below the allowance again! Whether it took moving them to clear an eroor, I have no idea

       

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