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Nekojin's avatar
Nekojin
New member | Level 2
5 months ago
Solved

My referral shows up as 'ineligible' for extra quota

I've given referrals to the other members of the family to get some extra storage space on my basic account, and there was a truckload of problems with it. Firstly, when trying to install the d...
Quota
Referrals
Storage space
  • Mark's avatar
    Mark
    5 months ago
    Nekojin wrote:

    After completing this, I log back into my account to check the referral status, and it says "inelegible"

    Its inelegibe because of the fact you havent met the requirements of the promotion - which is that it is installed on to a unique computer. As you have uninstalled your own Dropbox and installed theres and then uninstalled again it doesnt meet that requirement. This has been in for a long long time to prevent abuse.  

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
3 months ago

Hey everyone, 

just popping in to share some extra context around referrals from our Community FAQs and provide some links that may be helpful if you're encountering this same issue. 

About Storage Space

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