We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
615 Replies
Replies have been turned off for this discussion
- Does that include drives? Didn't seem to note that it did. Though, maybe I can't see it on the mobile view. Looks like they need a web developer...
Yeah, lot of companies going back to on-prem. 45Drives has their Storinator as an option for people https://www.45drives.com/products/storinator-xl60-configurations.php
Don't bother, just host your own service and make your own s3 storage on it.
If you want some info on this let me know.
That's true it does, but situations like this are less likely to arise. Always the trade off: speed or cost or quality.
- S3 storage tends to be on the expensive side, when you consider the amount it costs just for the storage, not to mention any ingress or egress fees to pull/push data to them.
I would highly encourage users to NOT look at Dropbox as an Enterprise service. Nor Google Drive, nor Box.com, nor any of the other ones like that. Frame.IO is launching a service soon that allows users to connect S3 storage. IBM, Azure, Google Cloud are all better fits for storage.
Our company has a hot storage pool of almost 300TB currently, we also have a cold storage pool of almost 600TB. Most of the people that we consult with have 100TB or more of storage. I have migrated all of them, including our business to either a colocation- or local-hosting type situation. Dropbox thinks very highly of their toolset and honestly it is just not worth it for us nor any of our customers. Perhaps some people find it useful and worth the investment, but not us.
Member since 2009. One user for a lot of that time but as we grew we added users the past 4 or 5 years. Regardless, paying up front even a year at a time and then being told that what we paid for they will not give us anymore (less than half way through) is pretty messed up.
clintwb How long have you been a member? Did you have a Business Services Agreement?
Everything is tough.
I'm not a long time Dropbox customer, in fact, I "migrated" from Google after their hard drive policy changed. Some of you may think, "Oh, it's people like you who joined that caused Dropbox to change its policy", but that's not true.
After Dropbox changed their policy so drastically, I was forced to lease a few storage servers and buy bandwidth to set up a storage cluster with an American company that I had been working with for a while.
Honestly, as tough as it was, there was still a way I could afford it - it was an outlay of almost $800 per month. But the biggest stress isn't even the money, it's the fact that you have to reconfigure a set of things, and face a lot of maintenance costs.
It was such an ugly solution, but I had to do it.
Dropbox's solution of adding users if you want more space is really too expensive, and it's several times more than my current solution.
I really don't know why Dropbox is doing this.
