We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Mark Pucci
2 years agoNew member | Level 2
One of our team members gets an error they're out of space
I have a team member who, when he tries to access folders, gets a message that he is out of storage space - he is the only team member that receives this message and is on a Mac
Mark
Super User II
2 years agoThat means he is, as it says, out of space. EITHER via Dropbox or on Mac itself via harddrive depending upon whats giving error.
So, if its Dropbox he needs more space - either his quota is smaller than all others, or, he has other things in it.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!