Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

insanemoe's avatar
insanemoe
Explorer | Level 4
3 years ago

Referral Bonus Disappeared

  I had various Bonuses from referrals since 2011 or so. I've earned around 14Gb just in referrals + my Basic 2Gb, and I recently subscribed to a short Trial but after it ended, it all disappeared...
Referrals
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

From the screenshot you showed earlier, you would have 14 referrals, and the extra bonuses in this screenshot would be separate to that.

 

This still wouldn't make it 14 GB, unless there are more bonuses when you scroll down. 

insanemoe's avatar
insanemoe
Explorer | Level 4
3 years ago

I counted 8 + the extra bonuses (cannot scroll down more)
In one way or another, I don't see that extra storage space in my account or something is missing.

 

 

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!