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LJLJ's avatar
LJLJ
Explorer | Level 3
3 years ago

Referral Bonus Not Eligible

I have referred my friend via my link, Dropbox was installed in a brand new PC out of the box yet the referred account and my account, the status states it as "ineligible".

How can this be rectified?

Referrals

15 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi LJLJ, we understand your frustration over this matter. As they have taken you to a support ticket, they are best placed to continue to assist you on this matter.

     

    We appreciate your patience at this time.

  • Hb21's avatar
    Hb21
    New member | Level 2
    3 years ago
    I have referred a friend and it has come through as not eligible. Can you please help me rectify this? It is a work computer where the previous person may have had Dropbox on it before but it was not on it when recieved. Please help. Thanks
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Hb21, happy June 1st! 

     

    Can I send you an email, in order for us to have a closer look into this?

     

    Let me know!

  • Hb21's avatar
    Hb21
    New member | Level 2
    3 years ago
    That would be great. Thanks
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I just sent you an email Hb21!

     

    See you there! 

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