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Forum Discussion

zmlekj's avatar
zmlekj
New member | Level 2
3 months ago

Referral ineligible on brand new computer

Dropbox Plan Free Device Lenovo Thinkpad E14 Gen3 Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) N/A Question or Issue My colleague just bought...
Referrals
Sharonteosl's avatar
Sharonteosl
Explorer | Level 3
2 days ago

I have the same issue. I referred to my sister to dropbox. She got a new laptop and I was helping her set up her laptop. The email was verified. And we downloaded the desktop to her new laptop (brand new out of box). And it was deem ineligible. We do stay in the same household and hence share a wifi.

Also disappointedly when I emailed dropbox support and was told I was being abusive and if I do such abusive acts my account which I had for a long time will be ban.

Can you help me?

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