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tnaeem786's avatar
tnaeem786
Explorer | Level 3
6 years ago

Referral sent to a friend marks as inelegible

Hi I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.   ...
Referrals
Storage space
tnaeem786's avatar
tnaeem786
Explorer | Level 3
6 years ago

Thanks for yur reply

 

Is it possible for you to help and log a tickets, if you have an  upgraded account. Otherwise I guess not to worry.

 

Thanks

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

I doubt the 259 MB of space she received had anything to do with the referral. Referrals award 500 MB of space, no less. More than likely the entire referral (both your side and hers) was inelegible. This can happen if you're both on the same network, or if she used a computer that previously had Dropbox installed.

 

No one else can log a ticket for you, other than a Dropbox employee.

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