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Forum Discussion

BoomChakaLaka's avatar
BoomChakaLaka
New member | Level 2
2 months ago

Referral shows as ineligible. What can I do?

  Question or Issue I've referred a friend and the status says Ineligible, please help rectify.
Dropbox Basic
Mac
Quota
Referrals
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey there, BoomChakaLaka, let's see what we can find about this!

Just to clarify, did they install it on a unique computer? Also, did they create a brand new Dropbox account?

You can also check this section of Help Center for more info and this FAQ right here.

Let me know, and we can take it from there.

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