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Forum Discussion

DebDamm's avatar
DebDamm
Explorer | Level 4
3 years ago

Sharing Dropbox folder Issues - Plus & free account

A client is having issues uploading files to a shared folder I created.  I have a Plus account with 2 TB of storage (163.GB used) and she has a free account.  When she tries to use the link I have se...
Error Messages
Quota
Shared Folders
Storage space
DebDamm's avatar
DebDamm
Explorer | Level 4
3 years ago
We’ve tried that. If there is anything in the folder,she can’t upload to it without the “out of space” error message.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey DebDamm, sorry to jump in here, but have you considered using a file request instead of a shared folder?

 

This way, your client will be able to upload to your own account without impacting their own quota. 

  • DebDamm's avatar
    DebDamm
    Explorer | Level 4
    3 years ago
    Hi Walter, I have not. Haven’t used file requests before. Will this allow her to download the files after I edit (download, edit, then upload to DB) them? ( I am a photo editor and she is a photographer)
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Ah no, file requests will only allow her to upload files to your account. If you need to give them view only access after your edits, you can share a link with view only rights to the folder with her to avoid impacting her own quota.

       

      I hope this helps a tad DebDamm 

       

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